{"id":20296,"date":"2025-11-21T18:10:36","date_gmt":"2025-11-21T17:10:36","guid":{"rendered":"https:\/\/garantie.be\/rental-guarantee-e-depo\/e-depo-documents-and-errors\/"},"modified":"2025-11-21T18:10:37","modified_gmt":"2025-11-21T17:10:37","slug":"e-depo-documents-and-errors","status":"publish","type":"page","link":"https:\/\/garantie.be\/en\/rental-guarantee-e-depo\/e-depo-documents-and-errors\/","title":{"rendered":"e-DEPO documents: compulsory documents and common errors (guide 2026)"},"content":{"rendered":"\t\t
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e-DEPO
required documents<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The MyMinfin e-DEPO<\/a> platform enables you to set up a 100% online rental guarantee with the Belgian government. However, many tenants encounter difficulties<\/strong> because they lack the right documents, or because of common errors on MyMinfin. <\/p>

Here’s a complete list of the documents you’ll need, as well as the most common mistakes and how to avoid them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Documents required to create an e-DEPO rental guarantee<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To block a rental guarantee via e-DEPO<\/a>, you must provide or enter the following information:<\/p>

  1. Signed lease contract<\/strong>: Essential document signed by the tenant and the landlord (or their representative).<\/p><\/li>

  2. Valid ID<\/strong>: You must log in with a Belgian electronic identity card (eID) or Itsme (linked to a Belgian identity card). E-DEPO is not accessible to expatriates without a Belgian eID. <\/p><\/li>

  3. Owner’s full contact details<\/strong>: Surname and first name, full address, e-mail address and national register number (optional) must be entered in MyMinfin<\/a>.<\/li>

  4. Tenant’s bank details <\/strong>: The final refund will be made to this account.<\/p><\/li>

  5. Recent proof of address<\/strong>: In some cases, you may be asked to provide an energy bill, a water bill or a certificate of address from the local authority.<\/p><\/li>

  6. Rental information<\/strong>: The full address of the rented property, the type of lease (principal residence) and the amount of rent. Of course, you’ll also need to indicate the amount of the rental guarantee<\/a>. <\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Complete our form to obtain an online rental guarantee<\/a> in just a few hours. You don’t block any money, because we work like a bank guarantee<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t100% online rental guarantee form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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    Common errors when using e-DEPO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Here are the most common problems encountered by tenants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    eID \/ Itsme connection error<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Common causes<\/strong>: eID card not activated, wrong card reader, eID certificate expired, Itsme misconfigured<\/p>

    \u27a1\ufe0f Solutions<\/strong>: Check eID activation with the commune, test Itsme on another application, update certificate, change browser (Chrome \u2192 Firefox or Edge)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Poorly structured communication during the transfer process<\/span>
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    If the communication is not correct, FPS Finance cannot associate your payment<\/strong> with the file, so the deposit never appears in your MyMinfin account.<\/p>

    \u27a1\ufe0f Solutions<\/strong>: Copy and paste the exact communication and add nothing (no text, no spaces).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    e-DEPO certificate not generated<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The certificate is available only after receipt of the transfer<\/strong>.<\/p>

    Common causes<\/strong>: Transfer made at the weekend, incorrect amount, payment in two instalments (refused).<\/p>

    \u27a1\ufe0f Solutions<\/strong>: Review the payment and check the date debited to your account<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Unable to create an e-DEPO repository (button grayed out)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    This problem is common among expatriates, recent residents and international students.<\/p>

    Common causes<\/strong>: You do not yet have a valid Belgian identity card \u2192 e-DEPO is inaccessible.<\/p>

    \u27a1\ufe0f Solutions<\/strong>: Complete the online guarantee.be form<\/a>, the only 100% digital alternative (no eID required).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Incorrect landlord number<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    If the email address or name is incorrect: e-DEPO will not send the notification to the owner.<\/p>

    \u27a1\ufe0f Solutions<\/strong>: check the exact email address of the lessor. If it’s an agency, use the email address of the agent in charge of the file. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Incomplete file<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    If a document is missing, the file will not be validated. <\/p>

    \u27a1\ufe0f Checklist<\/strong>: contract signed, correct amount, lessor’s contact details supplied.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Solutions if your e-DEPO deposit is rejected<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \u27a1\ufe0f Cancel and start again: if you make a mistake, it’s better to recreate a clean file
    \u27a1\ufe0f Contact SPF Finances via MyMinfin \u2192 Messages or via the regional contact number
    \u27a1\ufe0f Immediate digital alternative: Garantie.be online form<\/a>. No eID required, ideal for emergencies. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    FAQ - e-DEPO documents & common errors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Can I use e-DEPO without a Belgian identity card?<\/strong>
    No. e-DEPO requires eID\/Itsme authentication.<\/p>

    How long does it take to validate a deposit?<\/strong>
    On average 1 to 4 days after the transfer.<\/p>

    What should I do if my certificate doesn’t appear?<\/strong>
    Check transfer + structured communication.<\/p>

    Can I correct a deposit that has already been created?<\/strong>
    No. You have to cancel it and start again.<\/p>

    Does the owner have to accept the e-DEPO?<\/strong>
    Yes. Since 2025, the tenant has been free to choose the legal warranty method. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    e-DEPOrequired documents The MyMinfin e-DEPO platform enables you to set up a 100% online rental guarantee with the Belgian government. However, many tenants encounter difficulties because they lack the right documents, or because of common errors on MyMinfin. Here’s a complete list of the documents you’ll need, as well as the most common mistakes and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13317,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20296","page","type-page","status-publish","hentry"],"yoast_head":"\ne-DEPO documents: compulsory documents and common errors (guide 2026)<\/title>\n<meta name=\"description\" content=\"Documents required to create a MyMinfin e-DEPO rental guarantee and common mistakes to avoid\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/garantie.be\/en\/rental-guarantee-e-depo\/e-depo-documents-and-errors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"e-DEPO documents: compulsory documents and 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