general terms and conditions
d'utilisation (CGU)

This website, accessible at https://garantie.be (hereinafter referred to as the “Site”), is published and managed by GARANTIR, a Belgian limited liability company with its registered office at Boulevard du Jubilé 71B3 in Brussels, registered with the Carrefour des Entreprises bank (BE 0761.516.118) and with the FSMA as an insurance broker (hereinafter referred to as “GARANTIR”).

The Site is hosted by OVH SAS, RCS Lille Métropole 424 761 419 00045, headquartered at 2 rue Kellermann, 59100 Roubaix, France.

Accessing and browsing the Site constitutes acceptance of these General Terms and Conditions of Use (hereinafter the “GTCU”). By accessing the Site, by any means whatsoever (notably computer, mobile, tablet, etc.), the User acknowledges having read the present Terms and Conditions and undertakes to respect them unreservedly.

The terms defined below shall have the following meaning:

“Personal Data” means with regard to EU Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) “any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity”. Personal Data includes, in particular, data enabling Users to be identified.

“User”: refers to any person accessing the Site (e.g. a visitor) whose Personal Data may be collected.

“Terminal” refers to the various media through which the Site may be accessed. Terminals include, but are not limited to, Smartphones, tablets, Internet PCs (PC or Apple) and any object connected/connectable to another object as well as to the Internet.

The purpose of these GCU is to set the conditions of access, provision and use of the Site, its functionalities and its content by Users. Users who refuse to comply with the GCU must not access or use the Site.

These GCU form a legally binding contract that is enforceable against Users who access, browse and use the Site in any way whatsoever.

GARANTIR collects personal data concerning Users as part of their browsing on the Site.

Personal Data is collected, processed, recorded and stored in accordance with applicable legal provisions and in particular with EU Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).

GARANTIR invites Users to consult the Privacy Policy to find out about the processing of Personal Data carried out in connection with their access to and use of the Site and to find out about their rights in relation to such processing.

GARANTIR is the owner of the domain name garantie.be.

The Site and each of the elements making up the Site (images, illustrations, photographs, sounds, know-how, texts, graphic elements, etc.), including software and databases (hereinafter the “Content”), are protected by intellectual property law, in particular by copyright, design rights and trademark rights.

Thus, unless otherwise stated, intellectual property rights on the Content are the exclusive property of GARANTIR, a third party or a partner who has granted GARANTIR usage rights. GARANTIR does not grant any license or sub-license on all or part of the Content, nor any right other than that of using the Site under the conditions of these GCU.

The User acknowledges these rights and undertakes to respect them. Any use, modification, reproduction, extraction, representation or translation, in whole or in part, of the Content by any means whatsoever, is strictly forbidden without the prior written consent of GARANTIR or the owner of the protected sign.

For the creation of a User account, the collection of information at the time of registration on the site is necessary and obligatory. The collection and processing of personal information is carried out with respect for privacy. Users have the right to access, rectify, delete and oppose their personal data. To exercise this right, please use this contact form;

Any creation of links to the Site, any framing of the Site, and more generally any use of a component of the Site, is subject to the prior written authorization of GARANTIR and may be revoked at any time at its sole discretion.

GARANTIR does not control all sites with a hypertext link to the Site. Consequently, GARANTIR declines all responsibility (particularly editorial) for these sites.

GARANTIR chooses the links to sites displayed on the Site with care, but declines all responsibility for the content of these sites, their legality, accuracy or function, and cannot be held responsible for the use that may be made of them by users.

We invite you to consult our Privacy Policy for more information about the use of cookies on this site.

Use of the Site is subject to the GCU in force at the time of use. GARANTIR reserves the right to modify and update the GCU without prior notice. In order to be informed of any such modifications, Users are advised to reread the GCU on a regular basis.

Users agree to abide by these GCU. In particular, Users undertake to behave in accordance with all the provisions of the present paragraph, and in particular :

• Do not use a false identity in order to deceive others and communicate false, usurped or erroneous -data to GARANTIR;
• Not to harm any person through the Site;
• Do not attempt to probe or test the vulnerability of the Site, or to breach security and authentication measures without authorization;
• Not disrupt or interrupt the Site or the servers or networks connected to the Site, or violate the requirements, procedures, rules or regulations of the networks connected to the Site;
• Do not attempt to interfere with the use of the services offered by the Site;
• Do not disclose unnecessary, sensitive or third-party personal, professional or confidential information;
• Refrain from processing any personal data obtained on/via or with the help of the Site, and in particular from any collection, misuse or act likely to infringe the privacy or reputation of other Users or any other natural or legal person.

Users must respect the rules governing intellectual property relating to the content of the Site, whether GARANTIR’s intellectual property rights or those of third parties.

At any time and for any reason whatsoever, GARANTIR may implement any means allowing it to terminate, without notice, the User’s use of the Site or all or part of the services provided by the Site for any conduct violating these GCU, without prejudice to any damages and interest that GARANTIR reserves the right to claim from the User in the event of non-compliance with these GCU.

Use of the Site is at the User’s own risk, and the User acknowledges that use of the Site is his or her sole responsibility. It is the User’s responsibility to protect himself/herself against the dangers of the Internet, and in particular to take all necessary measures to protect his/her own data and/or software from contamination by any viruses that may affect his/her computer or hardware. The User is solely responsible for the means of access to the Internet, and thus to the Site.

GARANTIR takes the utmost care and makes every effort to ensure that the information it publishes on the website is of the highest quality and is periodically updated. However, GARANTIR cannot guarantee the accuracy and completeness of all such information. In addition, the Site may be modified or changed without prior notice.

GARANTIR cannot be held responsible for any errors or omissions, or for the unavailability of information and services. GARANTIR is only bound by a simple obligation of means concerning the information it makes available to persons accessing its Site. Users acknowledge that they use this information under their sole responsibility and are solely liable for the consequences of such use.

More generally, GARANTIR cannot be held responsible for any direct or indirect damage that may result from access to and use of the information contained on this site, whatever the cause, origin, nature or consequences.

GARANTIR cannot be held responsible for direct or indirect damage resulting from access to its Site, any interruption or deletion of the Site and its services, the occurrence of bugs or for any damage resulting from fraudulent intrusion by a third party from the Site.

In the event of force majeure, computer or technical difficulties, difficulties linked to the structure of telecommunications networks or for maintenance reasons, and without this list being exhaustive, access to all or part of the Site may be suspended or withdrawn at GARANTIR’s sole discretion.

In the event that one of the clauses of these GCU should become null and void, in particular as a result of a change in legislation or regulations or by a court decision, this shall in no way affect the validity of and compliance with the other clauses of the GCU.

These GCU are governed by Belgian law.

Any dispute relating to the existence, interpretation, execution or termination of the GCU concluded between GARANTIR and the User, even in the event of multiple defendants, will, in the absence of amicable agreement, fall within the exclusive jurisdiction of the courts of Brussels.