Privacy policy
Who we are
You are visiting garantie.beoperated by Garantir SRL a Belgian company specializing in rental guarantees.
We take great care to protect the personal data you entrust to us in connection with your guarantee request. This page details what we do with your personal information.
What data do we collect?
When you complete our deposit request form, we collect the following data:
- Identification data: surname, first name, date of birth, address, telephone number, e-mail address
- Professional data: type of employment contract, employer, income
- Supporting documents: copy of identity card, proof of income, draft lease, etc.
- Technical data: IP address, browser type, operating system, visit time (via cookies).
You can consult our cookie policy for more details.
How do we use your data?
Your data will only be used for :
- Assessing your rental deposit request
- Manage the processing of your file and, if agreed, draw up the deposit contract
- Send the guarantee certificate to the lessor if the request is accepted.
- Contact you if necessary to complete or update your file
- Meeting our legal obligations
Legal basis for processing
We process your data on the basis of :
- pre-contractual measures (analysis of your file),
- or the performance of a contract, if a bond is granted (article 6.1.b of the RGPD).
Who has access to your data?
The data collected is not transmitted to any external third party.
Only authorized GARANTIR SRL employees have access to it, within the limits of their functions, and solely for the aforementioned purposes.
The guarantee certificate given to the lessor does not contain any confidential personal data, but only the names of the lessees listed in the lease.
How long do we keep your data?
- If your request results in a guarantee contract: your data is kept for the duration of the contract, then archived for 5 years (for evidentiary purposes).
- If your request is refused or abandoned: your data will be deleted within a maximum of 60 days.
Your rights
You have the following rights to your personal data at any time:
- Access to your data
- Correction or update
- Erasure (right to be forgotten)
- Treatment limitation
- Opposition, in certain cases
To exercise your rights, write to us at [email protected].
In the event of difficulty, you also have the right to lodge a complaint with the Data Protection Authority:
www.autoriteprotectiondonnees.be
Security
Your data is hosted on secure servers, protected by appropriate technical and organizational measures (firewalls, access control, etc.). We never transmit your documents via unsecured channels, and we never ask for a password by e-mail.
Update
This policy may be updated at any time. The latest version published on the site is authoritative.
We invite you to consult it regularly.
