Les avis affichés sont-ils authentiques ?

Oui. Ils sont publiés par nos clients sur notre fiche Google, puis affichés ici avec leur note et leur date d'origine. Vous pouvez les consulter directement sur Google.

Combien coûte garantie.be ?

6% du montant de la garantie locative par an, avec un minimum de 96 €, plus 29 € de frais de gestion annuels. Pour une garantie de 1 600 €, cela représente 125 € par an, sans aucune somme bloquée.

Combien de temps faut-il pour obtenir ma garantie ?

Nous répondons en quelques heures, 7 jours sur 7, dès que le dossier est complet. Après accord, l'attestation est transmise directement à votre bailleur.

Puis-je tout faire depuis mon téléphone ?

Oui. La demande se fait entièrement sur smartphone : vos documents se prennent en photo directement depuis l'appareil, et vous pouvez en ajouter après l'envoi du dossier.

Que se passe-t-il à la fin du bail ?

Lorsque le bailleur confirme la fin du bail sans dette, la caution est levée. Vous pouvez aussi résilier à tout moment et sans frais en constituant votre garantie sur un compte bloqué.

Verified Customer Reviews

Reviews for garantie.be:
4.7/5 based on 127 Google reviews

Since October 2021, more than 5,000 tenants have obtained their rental guarantee online through garantie.be. Their Google reviews are listed below, from newest to oldest.

Reviews from Google

FSMA-Licensed Broker

More than 5,000 cases processed

The reviews come directly from our Google listing, along with their ratings and original dates, and are automatically translated into your language.

      
 Excellent4.7128 reviews
 4.7
 Excellent128 reviews
 
 
 
       Posted on Google  
   
   Melongo Mbasse 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Google.  competent

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Kathy Blondeau 
 24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google.  Nothing to report, the service is impeccable.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Carine Van de Perre 
 5 September 2026
 
 
 Trustindex verifies that the original source of the review is Google.  Ms. Lucie is an exceptional help, thank you to her.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Victor Cuenca 
 24 July 2026
 
 
 Trustindex verifies that the original source of the review is Google.  The warranty management was ultimately 5 stars, thanks to the helpfulness of the staff (especially Lucie). However, the administrative process on the website had some errors: 1. With the user account created, it wasn't possible to add documents; ideally, all documents should be digitized and uploaded before creating the account. 2. The data update messages were unclear. They didn't specify what information was missing (other tenants, amounts, files to attach, etc.). 3. Not all tasks could be done from a mobile device, and it wasn't indicated that they had to be done via PC. 4. Once I contacted them by email, everything went smoothly and was resolved within a few hours. Thank you for providing the solution. I would also like to highlight the support available in Spanish, French, Dutch, and English.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   jo youssef 
 28 January 2026
 
 
 Trustindex verifies that the original source of the review is Google.  Perfect !

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Mathieu RG 
 22 January 2026
 
 
 Trustindex verifies that the original source of the review is Google.  Good service, simple, reliable and fast. I recommend it.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Tomislav Pinter 
 18 December 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Very professional service!
  
 
 
     Posted on Google  
   
   damien douchamps 
 14 November 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Quick and efficient! A real relief!

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Candice Bostyn 
 14 November 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Excellent service, fast, inexpensive, and very helpful when you can't occasionally pay the 2-month warranty upfront. Thank you.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Christos Doutsis 
 5 November 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Fast and efficient service, I highly recommend it.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Lorela x 
 22 October 2025
 
 
 Trustindex verifies that the original source of the review is Google.  It's great not having to tie up the money during the rental period. Very fast service. I recommend it.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Vincent Denise 
 18 October 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Quick and effective result

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Phil 
 10 October 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Service, availability, and advice.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Sophie De Buyl 
 25 September 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Excellent service! We submitted our request and received a positive response less than 24 hours later. The staff are extremely kind, helpful, and responsive. Thank you for your excellent service.

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Alexandre Daher 
 24 September 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Very professional

(Translated by Google, see original)
  
 
 
     Posted on Google  
   
   Sandra Clement 
 11 September 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Efficient and fast, thank you.

(Translated by Google, see original)
  
 
 
 
 
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Summary of Reviews

What Our Customers Remember

When reading the reviews posted on Google, four points come up repeatedly.

Speed

We respond within a few hours, 7 days a week. Several customers have received approval in less than 24 hours.

No funds are frozen

Your savings remain available throughout the term of the lease: we act as joint and several guarantors to your landlord.

A Team That’s Always There for You

A team that can be reached by email and responds in French, Dutch, English, German, and Spanish.

Simplicity

No need to make an appointment or visit a bank branch: everything is done online.

How’s it going?

A process that can be completed entirely on your smartphone

Most of our customers submit their entire request from their phones, without using a computer or a scanner.

Fill out the form

Lease, ID, income: It only takes a few minutes on your smartphone.

Take photos of your documents

On a phone, the “Add” button opens the camera directly. There’s no need to scan your documents.

The landlord receives the certificate

Once approved, the security deposit certificate is sent directly to your landlord.

Is a document missing? You can add it with just two clicks from your customer portal, even after you’ve submitted your application. If you have any trouble, our team will respond via email.

See for yourself

Is garantie.be reliable?

Beyond the reviews, here are some verifiable facts about our company.

Belgian company: garantie.be is published by Garantir SRL, registered with the Cross-Reference Database of Enterprises under number 0761.516.118.
A broker registered with the FSMA, the Belgian financial services regulator.
Online since October 2021, with more than 5,000 tenant applications processed.
Contracts reviewed by a Belgian attorney and in compliance with the rental guarantee laws in effect in Brussels, Wallonia, and Flanders.
There is no money to transfer to us for the security deposit: we do not hold any funds on behalf of tenants. The certificate is sent directly to your landlord, which also protects you from security deposit scams.

Frequently Asked Questions

Before you get started

Are the reviews posted genuine?

Yes. They are posted by our customers on our Google listing and then displayed here along with their rating and original date. You can view them directly on Google.

How much does garantie.be cost?

6% of the rental guarantee amount per year, with a minimum of €96, plus a €29 annual management fee. For a guarantee of €1,600, this amounts to €125 per year, with no funds held in escrow.

How long does it take to receive my warranty?

We respond within a few hours, 7 days a week, as soon as the application is complete. Once approved, the certificate is sent directly to your landlord.

Can I do everything from my phone?

Yes. The application process is done entirely on a smartphone: you take photos of your documents directly with the device, and you can add more after submitting your application.

What happens at the end of the lease?

When the landlord confirms that the lease has ended with no outstanding debt, the security deposit is released. You can also terminate the lease at any time, free of charge, by depositing your security deposit into a blocked account.

Join our 5,000 customers

Get your rental guarantee in just a few hours—no funds held, no appointment needed. 100% online from your smartphone.

Fill in the form

FSMA-Licensed Broker · Compliant with Belgian law · Accepted by Belgian lenders

Reviews for garantie.be:4.7/5 based on 127 Google reviews